FAQs
1. Can I change or combine any products for the package?
Of course, you just need to contact with us and tell your detail requests and that is our expertise in helping choose suitable items for you.
2. We have no forwarder to transport the goods, can you help?
We work with reliable shipping agents, so you don't have to worry about transportation. Our goods can reach any corner of the world. Just get in touch with us now to start.
3. My order is small. Can you help me?
We can take small orders. Just talk to us about what you need, and we'll do our best to help you finish the project.
4. Can our brand logo to be customized on the products?
Different products have different brand presentation styles. We can customize based on different materials and customers' needs. If you need our help, we can provide design service.
5. Is the sample free?
We offer small samples for free, you only need to cover the shipping cost. For additional requests, please contact our customer service.
6. Does it cost to customize a sample with my brand logo? How much does it cost?
Different products have different customization needs and costs. Please discuss your specific requirements with our customer service, and we'll provide you with the most reasonable price and design service. Sometimes the sample cost can be refund after you place the order.
7. We have our own brand, but do not know how to choose the right promotional gifts, can you provide us with product selection advice?
We have regularly updated product catalogs for your reference. You can also communicate with our customer service for personalized solutions.
8. How can you commit your quality of products?
we have strictly process of quality control to satisfy your promoting requests, at the same time, we welcome your inspection after production. We are always service driven, quality focused and based on responsibility to carry out your project of customized products. Don't wait and contact with us now.
9. Can we customize the packaging for these promotional gift sets?
Absolutely, we can suggest suitable packaging based on the products you need. We offer appropriate and attractive packaging for different products, catering to various industries with different packaging styles. Just contact with us now to discuss your requirements further.
10. Do you have a catalog?
Yes, we have catalogs for various industries, and we have been updating our catalogs at regular intervals, you can contact our friendly team to get the catalog anytime.