Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. Do you have any MOQ limit for the order?
A: Low MOQ, 1pc for sample checking is available.
Q3. How do you ship the goods and how long does it take to arrive?
A: We will choose the suitbale shipping method according to your requirements.
Q4. Is it OK to print my logo on the package?
A: Yes. Please inform us formally before our production and confirm the design firstly.
Q5: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new flowers with new order for small quantity. For defective batch products, we will resend them to you or we can discuss the solution.