Product Questions
Q:Will your stickers or decals ruin or fade the paint on my car?
A: No, at least not that we have seen. The adhesive on the back of our stickers and decals are designed for application to cars and windows for up to 5-9 years. Depending on your car's finish, at the end of 9 years you should not notice any fading of color.
Q: What kind of surfaces can I put stickers/decals on?
A:You can apply stickers, decals, vinyl lettering on nearly any hard, smooth, and clean surfaces you want. Normally, flat, with and without rivets, simple curves, compound curves, and corrugations. We DON'T recommend putting them on fresh paint (fresh paint
= less than 2 weeks old) or on anything rough, dirty, or hairy.
Q: How well do your decals hold up in sea water?
A:We've had many customers use our decals on their boats, canoes, kayaks, and surfboards, and they have held up perfectly! Sea water will not decrease the lifespan of your decal beyond the standard 3-5 years, so you do not have to worry about replacing them sooner than expected.
Custom Decals Questions
Q:How to custom my decals?
A:Please send us your print ready logo, pantone/CMYK/RGB colors, the dimensions of your van and the specific car model. And shipping address for calculates freight cost.
Q:What file type’s do you accept?
A:Custom logos must be submitted as a vector (.ai or .eps) or a high-resolution pdf. Jpeg files are not accepted.
Q:Do you have art charges?
A:Art charges: a fee will apply for all custom layouts/setups. Average layouts take 2-3 hours for initial design. Depending on the number of edits made during the review process, additional art time may be incurred
.
Customer Services
Q: How do I apply my product? Never try it before.
A: We will send you tutorial videos for you to learn. And when you place the order, we will send you a small piece of the film in your package for first try.
Q: How do I track my order?
A: Wraps will be shipped to the destination of your choice. the shipping options are available for ground shipping and air shipping. The tracking number will be provided.