Q1:
Are you a factory?
A1:
Yes, our factory is located in Yiwu city Zhejiang province, and we have been in this field for more than 10 years.
Q2:
Can I have a sample order?
A1:
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q3:
How do you ship the goods and how long does it take to arrive?
A2:
We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q4:
Can you do OEM for me?
A3: We accept all OEM orders, just contact us and give your design. we will offer you a reasonable price and make samples for you ASAP.
Q5:
What's your payment terms?
A4:
TT, TD, TP, LC, Western Union, Paypal, Money Gram are available, and for TT, we accept 30% deposit in advance and 70% balance against a copy of B/L.
Q6:
Do you offer a guarantee for the products?
A5:
Yes, we offer a 2-5 year warranty on our products.
Q7:
When can I get the quotation?
A6: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we could regard your inquiry priority.