After-sale Quality Guarantee:
1. For wheelchair frame: 5 years warranty
2. For wheelchair main spare part (controller, motor, original battery)
Within one year from the end user purchase date, the main spare parts to original customer are free. This regulation applies to the spare parts material & manufacturing defect, after inspection of the sales agent.
When need this servide, please offer the following information:
A. Controller: pictures of wheelchair & its NO.; pictures of controller NO.; video of controler & wheelchair
B. Motor: pictures of wheelchair & its NO.; pictures of motor
C. Original battery: pictures of wheelchair & its NO.; pictures of battery box; pictures of battery
Warning
: In view of battery special feature, please make charging each half momth, when battery not be used!
3. Following situation, spare parts are out of the after-sale sercice:
A. ABS plastic housing & rubber, which are quick-worn part
B. Wheelchair type; C. Wheelchair ornament; D. Wheelchair cushion
4. Wheelchair & spare part are out of after-sale servise, if the following conditions occur:
A. Damaged as for the abuse, misoperation, accident and negligence.
B. Damaged by incorrect operation, maintenance, and storing
C. The wheelchair used for commerial or other non-normal using situation
Whatever wheelchair or spare parts, the charge of shipping is not by YOUJIE.