Custom Label Crystal Candle Non Toxic Soy Wax Scented Candles Ignited With a Crackling Wooden Wick Candles

Please use the wick trimmer to trim the wick after burn the candle for 2 hours so that the candle can burn naturally and beautifully. About sample Since the samples are customized according to different customers, they are not standard products, so do not accept any returns and refunds. If you want to make any adjustments after receiving the sample, we are happy to make another sample for you. About transportation 1. Due to the possibility of squeezing or collision during transportation, the aluminum lid and glass jar may be damaged. This is caused by the freight forwarding of the goods, but don't worry, we will solve it for you actively and properly. 2. Please check the goods in time when you receive them. If there is any problems, please take pictures or record videos and send them to us in time. Please take a comprehensive and clear picture of the damaged goods so that we can provide the best solution to you. Tips Due to the hot weather in summer (June to September), candles may melt during transportation due to overheating. We will take protective measures outside the packaging to try to avoid the candles being melted. If you found that the candle has melted when you receive the goods, please don't panic, this is a normal phenomenon, please contact us as soon as possible, we will help you to solve it.