1.Are you a factory? |
Yes, Shairo is a manufacturer with nearly ten thousand square meters factory and one-stop service company integrating production, design and sales. |
2.Can you provide a design solutions? |
Yes, we can provide design solutions for various catering projects, such as hotel kitchen, restaurant, bakery, bar, etc. Please provide us planning area of your project. |
3.How can I get a quick quote? |
Please tell us the product list, seating number of the restaurant, the area of the kitchen and the menu. |
4. How long is the warranty period? |
One year warranty. If there is any problem with the goods during the warranty period, please provide relevant evidence. We will send you relevant spare parts. |
5. What is the packing of the goods? |
Normally packing is carton/wooden frame or wood case. If there are other requirements, please advise. |
6.How long is the delivery time? |
Generally 7~15 days, actual situation depend on products items and quantity. |
7.Can you provide customized product? |
Some products can be customized, please inform us of your demand. |
8. If the machine doesn't or I don't know how to operate? |
We will provide product's instructions in advance.Besides, our professional technicians who can answer your questions and provide operation video if necessary. |
9. How is the transportation? |
According to the size of the products, quantity, and the customer's requirements, transporting products by express, by air or by sea. |
10. Can we arrange door-to-door service |
Some countries and regions can arrange door-to-door service. Please provide your detailed address. |
11. Can you help me to drop-shipping? |
Yes, we will collect corresponding charge, specific charge detail please consult with us. |
12. Whether the product is English panel and manual? |
Yes, we will offer English version products normally. |