Q1. Can I have a sample order for office chair?
A:Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 30 days for order quantity more than one full container.
Q3. Do you have any MOQ limit for order?
A:MOQ is 100 pcs. 1PC for sample checking is available.
Q4. How to proceed an order?
A:-Firstly let us know your requirements or application.
-Secondly We quote according to your requirements or our suggestions.
-Thirdly customer confirms the samples and places deposit for formal order.
-Fourthly We arrange the production.
Q5. Is it OK to put my logo on chairs?
A:Yes. You could send your artwork of logo to us, and then we print your logo onto the tag. Additionally, we can print your logo on boxes.
Q6: Do you offer guarantee for the products?
A:Yes, we offer 5 years warranty to our products.
Q7: How to deal with the faulty?
A:-Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
-Secondly, during the guarantee period, we will send replacement with new order for small quantity.
Q8: Which port you shipped the goods from?
A: We can ship from both Shenzhen, China and Taichung, Taiwan ports depends on the manufacturing location of products.