Pre-sale Service
1 Answering customers' questions, helping customers choose the most suitable machines;
2.Making design drawings as per customers' requirements;
3. Providing quotations.
In-sale Service
1. Strictly control all procedures from raw materials sourcing to pre-assembly to ensure product quality;
2. Regularly updating production progress to clients;
3. After the production is completed, pre-assembly and test running will be carried out to make sure our machine works well;
4. Proper packing to minimize the risk that the machines are damaged during transportation;
5. Foundation drawing will be provided for clients to make the foundation in advance.
After-sale Service
1. Providing 7 * 24 hours online after-sales service every week;
2. Providing related certificates, customs clearance documents, operation and maintenance instructions, installation videos, etc.
3. Arranging engineers to go to the client's job site. The engineers will help clients with the machine installation, machine test-running, and operators' training, etc.
4. Spare parts supply;
5. Job site visiting every year.
