FAQ:
Q1: How can I get suitable machine?
Pls inform us the following things, then we could recommend you the suitable products:
A. Marking material
B. Marking area and marking depth(if you have such requirements)
C. Marking content,then we could mark a sample FYI.
Q2: This is the first time I use this kind of machine, is it easy to operate?
Firstly, it is quite easy to operate the machine.
Secondly, user manual and guide video in English easily help to know how to run the machine.
Thirdly, "Teamviewer" online help software for remote control to solve your problem.
Fourthly, we can communicate by phone, email or other contact ways.
Q3: If the machine has problem in my place,what should I do?
You will get free parts in warranty period if machines have any problem under "normal use".
Q4: How long is the delivery time?
For standard machines, it would be 7-10 days;
For non-standard machines and customized machines, it would be 15 to 30 days.
Q5: How's the payment?
Telegraphic Transfer (T/T)/Ali Trade Assurance Payment
Q6: Do You Arrange Shipment For The Machines?
Yes, we will arrange shipment for you.By sea,by air or express.
Sure, appointed forwarder is welcome