Q1: What is minimum order quantity / MOQ?
A1. For H&O Brand, MOQ is 1pc only; For OEM order, please contact us.
Q2: How about the delivery time?
A2: Overseas Stock 24 hours to deal with orders, Chinese stock 1-3 days delivery, custom generally 15-45 depending on how easy it is to customize, if there is an urgent order, please contact us to give you exclusive customized solutions.
Q3: How about the product packaging?
A3: We use environmentally friendly foam + carton + wrapping tape, and have passed the breakage test and transport simulation test.
Q4: Do you have ODM service?
A4:Yes, we have a design and structural design team, to undertake sample customization, creative new product research and development, welcome to contact us at any time for details.
Q5: What can I customize?
A5: We support custom LOGO/carton/description/color etc. If you have your own product design, you are welcome to have a comprehensive negotiation with our engineering department.
Q6: Are the batteries you use safe?
A6: All our batteries go through aging test before being put into storage. We have prepared MSDS certificate/UN38.3 certificate/sea and air transportation appraisal report, you can contact our online service to get it.
Q7: How long is the charging time?
A7: Recommended charging time 3-5 hours.
Q8: How to get discount?
A8: Please contact our online service from at once.
Q9: How does your factory do regarding the quality control?
A9: Quality is Culture.We always great importance to quality control from the very beginning to the end of the production.Every product will be fully assembled and carefully tested before packing and shipping.