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Frequently Asked Questions

Q1. Can I order samples of LED lights?

A: Yes, we welcome sample orders to test and inspect the quality. Mixed samples are acceptable.

Q2. What is the delivery cycle?

A: Samples take 3-5 days, batch production takes 1-2 weeks, and order quantity exceeds

Q3. Do you have a minimum order quantity limit for LED lights?

A: Low minimum order quantity, available for 1 sample inspection

Q4. How did you ship and how long will it take to arrive?

A: We usually transport through DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Air and sea transportation are also optional.

Question 5. How to process orders for LED lights?

A: First, let us know your request or application.

Secondly, we will quote based on your requirements or our suggestions.

Thirdly, the customer confirms the sample and deposits it as a formal order.

Fourthly, we arrange production.

Question 6. Can I print my logo on the LED product?

A: No, it's all Philips logos.

Question 7: Do you provide a guarantee for the product?

A: Yes, we offer a 2-5 year warranty for our products.

Question 8: How to handle the fault?

A: Return the goods and have them inspected by Philips. After inspection, we will send you the new one.

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