1.Q: What do you think the advantages your company has?
A:
1) We are MANUFACTURER with competitive price and high quality.
2) We are always honest to everyone whom wants to take progress together with us.
3) We do take the responsibility together with customers when problems happen.
4) Professional skill; Soonest feedback; on time delivery.
2.Q: How does your factory do regarding quality control?
A:
1) All raw material we used are environmental-friendly.
2) Skilful workers care every detail in handling the producing and packing processes.
3) Quality Control Department especially responsible for quality checking in each process.
3.Q:How to return if product defective?
A:1) All products are under one year warranty. We will offer online support or replace it if the product you received is
defective.
2) Please send the goods back to us only if you contact us for details return process and make sure everything goes smoothly.
4.Q.Can you customize customer’s logo?
A:Yes, we accept OEM making for MOQ Look at the product.
5. Can you help me design gift box according my requirements?
A: Sure, we can do that. Please send us the design draft.
6.Q: How can I get some samples?
A: We feel honored to offer you samples. New clients are expected to pay for the sample and courier cost,
7. Q.How about the lead time for the sample time and mass production?
A: Sample time of most products: 5~7days after sample details confirmed.
Mass production: About 30 days after 30% deposit is paid and details confirmed
8.Q.Which payment terms you can accept?
A: T/T, E-Check, L/C, Western Union, Visa, Paypal (only for sample payment).
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