Q1: Are you factory supplier?
A: Yes,we are factory with more than 25 years experience. We can do both OEM and ODM. We have our own R&D team.
Q2: What is your MOQ?
A: MOQ is 1 pcs.
Q3: Can I get a free sample?
A: Generally we don't provide free sample, but we can return sample cost when you place format orders.
Q4: How long is the delivery time?
A: In general, the delivery time is 3 to 7 working days.
Q5: What is your guarantee term?
A: The warranty period for our products is one year along with technical support and free return.
Q6: How about your after-sale service?
A: We provide technical support via online communication.Moreover, if you need, we can also send our technical staff for onsite installation or debugging. Welcome to visit our factory to learn and check the robot motor.
Q7: What are the payment methods?
A: We accept Alibaba trade assurance , Paypal , Bank transfer , Credit card.
Pls feel free to send inquiry for more details, we are on-line 24 hours for you!!!