Q:Are you a factory or trading company?
A:We are a professional and comprehensive supplier of wire harnesses,connectors,andterminals.We have been integrating
R&D,production,and sales for years.OEM and ODMare welcomed.
Q:Can you provide samples?Are the samples free?
A:Yes,we provide 5-10 pcs connector samples for testing,and they are free.However,you will need to cover the shipping
costs
Q:What is your delivery time?
A:For stock goods,we can deliver them within 1 day.Customized goods usually take 5-7days for delivery.
Q:How will my order be shipped?Is it safe?
A:For small packages,we use express shipping services such as DHL,FedEx,UPS,TNT,and EMS,which provide door-to-door delivery.For larger packages,we can ship them byair or sea.We use standard export cartons and take responsibility for any productdamage during delivery.
Q:What payment methods do you accept?
A:We accept T/T Wire transfer),Western Union,and Paypal.Payment in RMB is alsoacceptable.
Q:What is the sample time and lead time for mass production?
A:The sample time is about 2-3 days upon receiving the request.The lead time for massproduction is 7 days after
payment.
Q:I can't find the product in your catalog.Can you make this product for me?
A:Our catalog showcases most of our products,but not all of them.If you can provideus with the details and quantity of the product you need,we can design and create anew mold if necessary.Please note that creating a new mold may take around 30 days.
Q:How does your company ensure quality control?
A:Quality is of the utmost importance to us.We have strict quality control measuresin place,from material selection to final
delivery.Our company is IS09001 certifiedto ensure high-quality standards.
Q:Do you have a catalog?Can yousend it to me?
A:Yes,we have a catalog.You can contact us online or send an email to request a copyof our catalog.
Q:Do you have a price list for all your products?
A:We do not have a price list for all our products due to the extensive range and
fluctuating material costs.If you need pricing for any specific products,please feel free to contact us,and we will provide you with a personalized offer.
Q:Can you create customized products and packaging?
A:Yes,we can create customized products according to your requirements.Regarding packaging,we can include your logo or other information on the packaging.However, please note that additional costs may apply for customized packaging.