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Q. Can I have a sample order for an LED display?
A: Yes, we welcome sample orders to test and check quality. Both for the module
and the whole screen.

Q. What about the lead time?
A: Orders less than 100 square meters led time to take 15 working days.

Q. Do you have any MOQ limit for LED display orders?
A: Low MOQ, 1 square meter, or a module checking is available.

Q. How do you ship the goods and how long does it take to arrive?
A: We mostly accept FOB train terms, but we can help you order and arrange a
shipping agent.
It usually takes 20 to 30 days on the sea. a few days for customs clearance.

Q. How to proceed with an order for an LED display?
A: Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the design document and places a deposit for the
formal order.
Fourthly We arrange the production.

Q. Is it OK to print my logo on the products?
A: Yes. Please inform us formally before our production and confirm the design
first based on our sample.

Q: Do you offer a guarantee for the products?
A: Yes, we offer 5 years warranty on our products.

Q: How to deal with the faulty?
A: Firstly, Our products are produced in a strict quality control system and the
defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send a new module with a new
order for a small quantity.For defective batch products, we will repair them and
resend them to you or we can discuss the solution including re-call according to
the real situation.