1. What is the lead time?
->Samples:3-6 Working days; Small Quantity:5-14 Working days, Large Order:15-25 Working days
2. Is free sample available?
-> Yes, we provide our customer free samples and the shipping cost will be on your side.
3.Can you do customization?
-> Yes, we provide all kinds of customization service, including color, shape, logo, packaging.
4.What is the MOQ
->For most of the products, we accept low MOQ(within 10 pieces), which can help our customers to reduce the risk of stocking.
5.What is the refund terms?
->We don't support refund for these reasons including poor sales, not as good as expected, link removal, purchase plan changes and other reasons that are not the products problems. Please refer to the actual parameters of the product as a reference guideline before placing an order.
6.What is the delivery time?
->Before placing an order, please pay attention to whether you choose sea or express delivery. Express delivery usually takes 8-15 working days and sea shipping usually takes 25-60 working days. The transportation time is affected by many factors such as weather,vehicle arrangements, traffic conditions and epidemic, etc. We cannot guarantee 100% when the goods will arrive because there are many uncontrollable factors, but we will try our best to urge the logistics company to deliver the goods ASAP and make the goods reach within this delivery time.