Q1. Why choose us?
A. We are a solid state drive storage products manufacturer integrating R&D, production, marketing and sales, with more than 11 years experience.
Q2. Can I customize the product?
A. Abosolutely. We can customize SSD & Memory brand information both at the product Firmware and the product label according to your Brand logo. Also we can the package the products according to your request. We can also accept OEM orders.
Q3. Can I have free samples?
A. We can offer samples for free, but the shipping cost shall be negotiated by both sides.
Q4. What's the delivery time?
A. For sample orders, lead time is 2 to 5 working days.
For bulk orders, lead time is 5-10 working days
Q5. What’s your payment terms?
A. Paypal is accepted for small amount payment, like samples cost. While T/T is recommended in the future normal business.
Q6. Do your products come with warranty?
A. We offer 3 years warranty.
Q7.How to order?
A. Inquiry → Quotation → Negotiation → Samples → PO/PI → Mass production →Book
Space → Balance/Deliver → Further.
Q8.Can you send me your company catalog?
A. Pls visit our website kingspec.com and click “Support & Contact”to download.
Or contact platform sales for catalog
Q9.Could you send your price list ?
A. Send inquiry to A-RAY now and inform your products details,then price list will be sent.
Or contact platform sales for price list
Q10.What's the shipment cost ?
A. Cost depends on order Qty and destination , delivery way: UPS, DHL, FedEx etc.
Q11.Can I be your agent ?
A. Yes, we are happy to develop more partners.Pls contact us for discussion.
Q12.where is your factory?
A. Shenzhen, Guangdong, China.
Q13.What's the MOQ
A. No MOQ.
Q14.Does the price include customs?
A. All prices are EXW shenzhen not include customs & postage.
Q15.Is there any discount?
A. Get coupon, pls visit home page, get discount, please click site “promotion”
Q16.Compatible platforms?
A. Product support all the mainstream OS and computer models.More details pls send specific PC model to us.