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^{1. Are you a factory?
Yes, we are.}

<sup>2. Do you have any certificates?
Yes. ISO9001 – Quality Management System.
3. What test can your products pass?
FSC, SGS, BSCI
4. What warranty do I have?
All the consignment will be insured.
Any defectiveness will be replaced or compensated.
5. How long is your delivery time?
For container size order, 3-4 weeks.
6. Is sample available? How long is the sample time?
Yes, sample is available. Normally 5-7 days sampling.
7. Is sample cost refundable?
Yes, the cost of sample will be deducted from the PO.
8. Do you do inspection?
Yes, all the products will be 100% inspected. You can send a third party to do the inspection as well.</sup>

_{If it is a failure, we will pay for the 2nd.}