FAQ
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Q: Are you a factory or a trading company?
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A: We are a professional trading company that deeply connects with dozens of production factories, with excellent cost-effectiveness, rich styles, and high-quality procurement guarantee.
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Q: What is your product range?
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A: We operate and sell various umbrellas, sun protection umbrellas, children's umbrellas, outdoor umbrellas, reverse umbrellas, etc. Please feel free to contact us for more details.
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Q: Can you help with the design?
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A: Yes, we have professional designers and free design services. If you can provide artwork or images, please send them to us in file format: cdr, eps, jpg, ai, psd, pdf.
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Q: Do I need to prove ownership of the brand/logo and provide an authorization certificate?
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A Yes, we will create your item after receiving the ownership and authorization certificate.
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Q: Can I obtain samples for free?
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Answer: Inventory samples can be directly sent to you after you pay the shipping fee. When making samples, only printing and mold fees need to be paid.
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Q: How long can I receive samples?
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Answer: After we receive the relevant fees, the samples will be prepared and sent to you via courier within 3-10 working days.
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Q: Do you inspect the finished product?
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A: Yes. Each step of production and finished products will be inspected by the QC department before shipment.
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Q: Is there a catalog that includes your company profile and product list?
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A: Yes, we can send them to you once we receive your email address.
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