Material |
PE rattan, Power coated Steel, Waterproof repellent fabric |
Size |
Frame size 120*120*200cm , Chair size 148*70*124CM |
G.W. |
43.00KG |
Max Weight allowed |
240.00KG |
Package |
Woven bags, 4 pcs packages/ set |
Loading capacity |
28pcs/20GP, 72pcs/40HQ |
Delivery |
15~20 days after receiving the deposit for one 40"HQ |
MOQ |
1. order by full container: 28pcs/20GP, 72pcs/40HQ |
2. We also accept 1 piece if somebody to pick it up from our company. |
Before-sale:
1. we have international busniess department, offering professional replies in time;
2. we have OEM service, could soon offer quotation based on customerized requirements;
3. we have people in factory who specailly work with sales, enabling us answering and solving issues very fast and reliabl, like sending some samples, taking HD photos, etc;
After-sale:
1. we have professional after-sale service team, aiming at dealing with all possible problems for our customer soonest and properly, including compensation and refund, etc;
2. we have sales that will regular send our new models to our customers, and also new signs appeared in their markets based on our data;
3. we pay much attention to product quality and business situation of our customers, and would help them to do their busniess well.
1.Q: Are you a factory or a trading company?
A: We are a factory specializing in the production of household furniture.
2.Q:Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
However customer has to pay for the product cost and shippingcost.
3.Q:What about the delivery time?
A: Sample needs 5-10 days, mass production time needs 15-45 days for orders.
4.Q: can you accept custom or OEM orders?
A: Yes, we can.Welcome to sample custom, also welcome to sample processing.
5.Q:Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
6.Q:How do you sove the complaint from customer?
A: Find the key point of complaint firstly,take steps to solve it.
If the mistake belong us,we will bear all losses.
7.Q:Production Lead Time:
1.High Season(September to April): 35-60 days
2.Low Season( May to August) :around 15-35 days
3.We will come up with a detailed production schedule for
each order and this schedule will be a platform for onward
communication between customers and us.