What is your MOQ? MOV?
We don’t have MOQ for the standard items. And the MOV for the terms of FOB is 5000USD.
What are your terms of payment?
We accept T/T, L/C payment.
Can I pay by PAYPAL?
Yes, our Paypal account is “sales@xindali.com”
How long is the delivery date?
The standard lead time 2 weeks.
What certifications does this product have?
We have CE, Rohs, UL and TUV approvals.
Are you a manufacturer? Where is the factory?
Yes, we are manufacturer, our factory located in Wenzhou.
Can you do OEM?
Yes, we can offer customized service under OEM.
Why your price is higher than others?
If we are talking about the same qualitiy level, our price will be competitve.
How long is the guarantee of your products?
We have 5 years guarantee.
Do you have water-proof items?
Yes, our XDL22 and XDL722 series are IP65.
Can you provide me with samples for free?
Yes, the samples can be offered as free of charge.
Can you provide certificate of origin?
Yes, we can.
Can you customize the product for me?
Yes, we have our own R&D team and tool centre to make customized products.
Does Xindali have agent?
Yes, we have agent of Xindali brand in Italy, Sweden, Norway, Finland, Russia, Greece, Spain and UK.
What support can I get if I become your agent?
If you will be our agent, you will get the following VIP service,
* Professinal Technical support from Xindali Team
* Special Price support
* Lead Time support
* Samples boards support
* Payment support
