Q1: Can you provide other products besides umbrellas?
A1: Yes, we offer a wide range of outdoor furniture .
including dinging set ,wicker sofa set , sun lounger , swing and gazebo etc.
Q2: Do you offer OEM or ODM services?
A2: Yes, we provide OEM services with custom logos and offer ODM services for exclusive sales opportunities.
Q3: What are the sampling and delivery times for bulk orders?
A3: Sampling takes 3-7 days, and bulk orders are delivered within 25-60 days.
Q4: What are your payment terms?
A4: Online orders are processed through trade assurance, while offline orders require a 30% deposit and the remaining payment t/t 30 days against copy of bill of lading. Irrevocable letter of credit is also accepted.
Q5: Can we mix different products in one container?
A5: Yes, we accept mixed product shipments in a container.
Q6: How are your products packaged?
A6: Please provide packaging details.
Q7: Which countries do you mainly export to?
A7: We export to various countries including the USA, Canada, Mexico, Brazil, Germany, France, Australia,
Japan, and many more.
Q8: Do you have any promotions?
A8: Yes, our promotional months are March and September.
Q9: What if we receive damaged products or experience issues?
A9: We provide free accessories and replacement videos.