Q1: Are you trading company or manufacturer ?
A: We are factory.We are the manufacturer which produce car PDR(Paintless Dent Repair tool).
Q2: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample but depends on your quantity and products , and you need to pay the cost of freight.
Q3: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q4:What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.we can pack the goods in your branded boxes after getting your authorization letters.
Q5: What is your terms of delivery?
A: EXW or FOB.
Q6: What is your terms of payment ?
A: Payment≤3000USD, 100% in advance. Payment≥3000USD, 30% T/T in advance ,balance before shipment.We'll show you the photos of the products and packages before you pay the balance.
Q7: How long is your delivery time?
A: Generally it is 1-3 days if the goods are in stock. or it is 15-30 days if the goods are not in stock. The specific delivery time depends on the items and the quantity of your order.
Q8. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
Q9. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;