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Q1: Are you a factory or a trading company?
A: We are factory manufacturing packaging machines and weprovide perfect OEM and after-sale service.

Q2: What should I do if we are unable to operate the machine when we receive it?
A: The operating manual is sent with the video demo to provide instructions. In addition, we have a professional after-sales team to   solve any problems.

Q3: Can you guarantee your quality?
A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our principle all   the time. You can be assured on our production completely.

Q4: What's your advantage? Why we choose you?
A1: We have the most professional techniques and team, we are able to customiz machines according to the customer   requirements,which is hardly acquired from other suppliers.
A2: We are a professional manufacturer and warmly welcome clients from worldwide to visit our factory and cooperate with us.

Q5: Is there any insurance which I pay for to guarantee I will get the right machine?
A: We are an onsite check supplier from Alibaba.Trade Assurance provides quality protection,ontime shipment protection and 100%   safe payment protection.Our factory already highest stars of the grade.

Please don't hesitate to send us an inquiry for any other questions,We will come back soon with proper solution.