FAQ
Q1: Can i get some samples?
A: Yes, we can supply the free hair fiber sample, but the shipping cost be paid by our customers.
Q2: How to start orders or make payments?
A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by
Credit card ,T/T,L/C,Western Union,Moneygram,Paypal, Trade Assurance.
Q3: How to confirm the Product Quality before placing orders?
A:You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests, we will manufacture the products according to your requests.
Q4:Is there a discount?
A:Different quantity has different discount.
Q5: How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q6: Are you a factory or trading company?
A:Yes, both.
Q7: Can you do OEM and ODM?
A: Yes, for both. We can make products according to your requirement of every aspect.