Q: Is the sample free?
A: Yes, sample fee and freight will be charged at EXW price ,but they will be refunded after you confirm a bulk order.
Q: What are the payment terms?
A: 30% deposit, 70% balance before delivery. for your convience,We accept Alibaba Assurance, T/T, Western union and Paypal.
Q: How about the Lead time?
A: For samples, usually 3-7 days. For bulk order, usually 15-30 days.
Q: Do you provide OEM service?
A: We have much experience in customized color, logo, and packing box. ODM request also can do for you.
Q: What kind of packaging you offer?
A: We have elegant poly bags, and carton. If you do not like these packaging, we also accept customization.
Q: What kind of transportation methods you offer?
A.We usually use express & by air & by sea, freight collect by your account is also welcome.
Q: How can you control the quality?
A: We always focus on quality and all the products will be fully tested before shipment.for chargers, we will add an aging test to make sure 0 defect products slip into the market.
Q: Do you offer warranty?
A: We provide 12 months warranty for all our products. Once there are any quality problems, we will offer you best solutions accordingly.