IMPROVE SERVICE QUALITY
Anhui Donghai Machine Tool has a huge global customer source market, has a good basic service network and efficient service capabilities for modern sales, has a core position of customer service in a central city, has efficient information diffusion and demonstration effects, and has become a zoning. Focus on sales layout. Strengthen different forms of customer care, strengthen customer care through related theme services, continue to form a good reputation, and quickly improve brand reputation and customer satisfaction.
IMPROVE SERVICE QUALITY
Donghai Machine Tool makes full use of the advantages of more than 60 offices, combines actual conditions, builds unique service brands, promotes the promotion of new products, strengthens in-termal management, improves service processes, improves technical level and service quality, improves customer experience, and customer satisfaction.
FAST RESPONSE
We require all service points to provide 24-hour fast service support and ensure service resources: personnel, spare parts, tools, etc.
STRENGTHEN TRAINING
In order to improve the overall quality of the service network, we will formulate corresponding training plans and training support for service stations to improve service quality, maintain technical level and customer satisfaction from all aspects.