Q1: Are you a manufacturer company?
A1. Yes, our factory was initially founded in 2005 and we have 18 years experience in furniture industry,specializing at the medium -high end market.
Q2: How long is the Production Lead Time?
A2. It depends on the designs that you choose. Normally, our products can be ready for delivery from 10 days -45 days.
Q3. Are real products shooting on your website?
A3. Yes. real products shooting by our photography team in our showroom and factory,including high resolution photos and videos.
Q4: How can I know the quality is good without seeing the actual product?
A4. First,The founder requires that each product undergo 15 rounds of revisions and improvements to ensure it meets the quality standards. Second, the company's positioning is to create high-quality, comfortable furniture. Therefore, we strict to control material of each part. Third, requesting detailed photos for customer confirmation before shipment.
Q5: Can you give warranty of your products?
A5. Yes,our warranty is 10 years,we are proud of our quality since each department. We have professional QC teams.We would request detailed images of any problems or warranty claims - provided emails with detailed pictures are sent,we will dispatch replacements at our cost to repair the products or alternatively supply replacements in subsequent orders.
