Large Capacity Household Thermos Vacuum Thermal Flask Pot 304 Stainless Steel Vacuum Insulation Kettle

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FAQ

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Q1: Do you make custom designed LoGo / brand for wooden mug/ thermos ? How about the product quality of mug/thermos?

A1: Yes, we welcome your custom images and ideas for wooden mug/ thermos, we can engrave/print your desig n on them and accept custom different wood color. Please provide the quantity of products you need. Pictures. And your logo or customized design draft. We will calculate the reasonable quotations for you via e-mail, We use a variety of environmentally friendly materials. We can provide certification of various certificates. For CE and other certificates, please tell us how you need to customize and details. For details, we can communicate online or by email.

Q2: Are you a trade company or a manufacturer?

A2: We are industry and trade Integration Company. We have CE patent of appearance design OEM and ODM services are available. Just let us know your order details.

Q3: Do you ship to my country? How long does shipping usually take?

A3: Sure. We will choose a cheapest and safe way for you, normally send by DHL/ Fedex /TNT/UPS Allow about 3 days to 10 days for shipping. we accept dropshipping. In large quantity we recommend that you choose sea transport, that will reduce the cost for you.

Q4: Which payment Methods can I use?

A4: You can use MoneyGram, Western Union, T/T, Trade Assurance. alipay, paypal etc, you can even mail us for check.

Q5: What is minimum order quantity?

A5: We are accept customized small order, So you can start your business. We also expect a large order from you.

Q6: Can I get sample first?

A6: Yes, we offer sample if the items which you want have in stock.

Q7: How could i buy the products i need if there is no price in the website?

A7: Buyers need to send required product details to us via e-mail, and then we will provide reasonable quotations as request.

Q8: How is the after sales service?

A8:(1) We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers complains and feedback.

(2) .We offer 24-hour online service to help buyers solving problems.

(3) We offer buyers updated market information regularly.

(4) We offer full- package service for those buyers visiting Kingphone.

Q9: Do you have CE certificate and so on?

A9: We can provide CE and other certificates if you request.

♦ Shipment : DHL, UPS, Fedex, EMS, TNT,Sea transportation ect. Let me know your address,

I will check optimal express for you, express will directly take package to your hand from China.

♦ Payment Terms

We accept  Western union, T/T, alipay, Trade Assurance and so on.

Just let me know which one is convenient for you.

♦ Packaging informations:
1)Inner packaging: transparent box.
2)outer packaging: Export carton.
3)Custom packaging is highly welcome.

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Any questions, please write email to us or call us , we will reply you ASAP.

thank you!

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