PROCEDURE:
1.Please submit your claim with photos (something broken or missing) and order number via ALBABA message.
2.Once AKmax receives your message, we evaluate for issues within 1-3 working days. Any issues are fixed at no cost to you and shipping is covered by AKmax.
3.After evaluate, we will contact you for your address, phone number, and re-send for you.
4.Once confirming the receipt information, the new tracking number will be notified through ALBABA message within 2 working days.