Q1: Can we get a sample before place order? How about the sample fee and sample time?
A1: Yes. Please contact our sales for more detail. Sampling time is about 2-7 days.
Q2: Can we visit your factory?
A2: Yes, your visit is highly welcomed. Please let us know your schedule, then we can arrange our meeting in advance.
Q3: Will the goods be packing well before transportation? What if the goods are broken during transportation?
A3: The goods will be protected well and packed in standard export carton, lay in wood pallet and belt hard. Broken during transportation rarely happen, if it happen, our after-sales service team will sort out the reasons and make sure you’ll be properly compensated.
Q4: What’s the benefit for long term importers and distributors?
A4: For regular customers, we offer updated newest market information, discount, sample free shipping, free customized sample, custom package and QC as per customer requirements.
Q5: Can you make our design and provide sample?
A5: Yes. We support OEM and ODM.
Q6: How you control your quality? What will you do if we found quality problem?
A6: We do whole processing quality control, QC will work through all processing as raw material, production and packing & stocking, we do our best to delivery perfect goods to customers. We will follow goods condition after sales and react efficiently for problem analyzing and solution to be take after discussion with customers, customer satisfaction is what we always chasing for!