Q1. Do you accept to customize the vehicles as per our special request?
Answer: Electric scooter is a kind of standard product, usually we do not do any customization unless you have reasonabl quantity, such as 3000 units yearly.
Q2. Do you provide after service spare parts?
Answer: Yes, we provide all the spare parts to our vehicles, even 5 years after we stop the production of the vehicle. For your easier working to select the spare parts, we also supply parts manual.
Q3. Do you provide technical support?
Answer: Yes, we provide technical support by email and phone. If necessary, we can also send our engineer to your place.
Q4. Do you accept OEM order?
Answer: We can stick your Logo if neccessary, but we do not change the design of our scooter.
Q5: What is your payment term?
Answer: For new customers, our typical payment term is ‘T/T 30% deposit against order confirmation, T/T 70% before container loading. Please contact us for more information.