Q1. Who is Juchuang ?
Juchuang is a professional engaged in the research, development, sale and service of Food grade silicone house
ware, Silicone Bags, Silicone Travel Bottle, Silicone Folding Coffee cup, Silicone outdoor products, Silicone Tooling
Mould etc.There are Mould Workshop. OEM&ODM is available too.
Q2.Are you manufacturers or Traders?
We are factory of silicone tooling and products. Each products of show on the web are our patented products and our
moulds. The patented and product will be showed to you if any need.
Q3. Is there any certificate for your factory and products?
There are BSCI testing for our factory, For each products, there are Food Safe testing, BPA free testing for the outdoor
and house ware products. Anyway, Any certificate can be made according to your request. Tell us your need, there will
best answer waiting for you.
Q4. Is there any special design style except your web?
Yes, we are factory of silicone products tooling, there are many different custom designs from different clients and
different countries. Please contact us for more details.
Q5. Can you provides customized service?
Yes, We are factory in Shenzhen, there is Mould Workshop. OEM&ODM both ok for us. Inculding: Custom Logo,
Custom
Colour, Custom Unique Design ( Moluld&Tooling).
Q6. Can we custom logo and custom colour ?
Sure, your logo can be printed and embossed on the products,
Colour can be customized according to pantone code.
Q7. Can I get some sample before place order and how long for a sample?
Yes, Samples can be free offered, the lead time is around 1-3 days for stock.
Samples with custom logo is ok for us. The lead time is around 7~10 days after drawing approved.Customize
Design sample is available. Is will be free offered for T1 samples, The lead time is around 25~30 days.
The shipping will be paid by you.
Q8. Can you offer FBA label,Tag, Barcode, Package and others custom?
Yes, label and FBA label, Barcode, Sticker, Tag, Insert Card, and Package can be offered according to your request.
Samples will be offered at first before mass production.
Q9. How long can we expect to receive my goods after i place order?
It base on orders requirement details. Please contact our sales for more details.
Q10. What's your packing method?
For the master carton, the standard is K=K export carton packing to make sure safety delivery .
At the same time, the weight of each carton won't move than 15kgs.
We also accept the special packing method according to customer's design
Q11. How do you control the quality?
AQL STANDARD is ISO3951-1981. Approved samples is standard of each order product quality.
Each of products will be checked before shipped. Doing 100% inspection during production; then do random
inspection before packing.There will provide testing and photos according to your request. Welcome third-party
quality inspection
Q12 . How do you ship the goods?
We could provide any kinds shipping way for customer . By sea, by plane , with FCL or LCL, DDP and
By counters: Alibaba, EMS, TNT/DHL/FEDEX/UPS.etc
Q13. What is for payment methods?
As samples and small order, Alibaba, paypal Western Union is available.
For the formal order, 30% wire transfer deposit, the balance should be paid before shipped.
It can be negotiated for the special.
Q14. How to place an order?
1.answer your questions and offer the quotation after receiving your enquiry.
2.as your request, we will offer a complete set of solutions according to experience and market condition
3. If need to OEM, proof will be offered according to your drawing( AI, PDF)
4. Samples will be arranged the production after proof approved.
5.Send photos to you after samples completed and make testing
6.ship the samples to.
7.After samples approved, order will be produced according to samples.
8. arrangement necessary documents and sends copy of these documents.
9.Schedule the shipment
10.Client effect balance payment.
11. Arrangment shipment.
Please feel free to contact us