1, How can I make my payment secure?
You can pay by Alibaba Trade Assurance. You will get 100% payment protection, 100% production quality production, 100% on-time shipment protection.
2, What is your payment terms?
We accept Alibaba Trade Assurance, TT, LC, Western Union, etc.
3, How long can I get the goods?
Our lead time is 20 days after order. The shipping time on the sea is around 30 days. So you will receive the goods around 50 days.
4, Can I buy your machine in my country?
Yes, if we have distributor in your country, you can buy directly from them. This is better, you can get service locally. If we don’t have distributor in your country, you need to buy from us.
5, Where can you deliver for me?
We usually deliver to your sea port. If you don’t know your sea port, you can tell me your address. We will check the nearest sea port we can deliver to you.
6, How much is the shipping fee?
Please tell us the models and quantity of each model you need, we will check the latest shipping fee.
7, If I pay machine and shipping, do I still need to pay any fee at my side?
Yes, you also need to pay customs fee and tax. You can check local custom office or import agent for exact value.
8, Can you deliver to my address directly?
Yes, we can.
9, What is your warranty? How can I get spare parts?
Our warranty is one year. We will provide you spare parts freely by DHL.
10, Can you provide the voltage of my country?
Yes, we can. We have sold our products in over 50 different countries all over the world. We can offer all the different voltages in different countries.