Hot Sale Cheap Promotional Gift PU Memory Foam Rainbow Ball Anti Stress Reliever Soft Squishy Relief Toy Ball

Q: Are you a real factory or trading company?
Yes,we are a real factory located in Huizhou City, Guangdong Province, China, mainly produce PU foam stress toys since 1991.

Q: Can I have a sample order?
A: Yes, in stock sample would be free just need shipping cost. Mixed samples are acceptable.

Q: How about the MOQ?
Our MOQ is 1,000pcs each item for normal return items, 3,000pcs each item for slow return items, 5,000pcs each item for mood ball items.

Q: What is your payment term?
T/T, 50% deposit before producing, 50% balance before delivering.

Q: What's the lead time?
A: Usually 5-7 working days for existing model samples, 25 days for new model samples.

15-45 days for mass production after sample approved, according to your order quantity.

Q: How to deal with the faulty?
A: Experienced QC would handle with production and finished goods.
After-sale service department in charge after receiving goods.

Q: What certifications do you have?
A: Factory certification: ISO 9001.
Product certification: CE EN71/ RoHS/Reach for many projects.That’s comply with US and EU regulations.

Q: Why choose us?
A:29 years professional experience
More than 2000 OEM service orders handled successfully per year
Cooperation experience with many famous brands like ALPI, PRIME, MBW, SOFT and so on.

Q: How to proceed the order if I have logo to print?
1)Buyer send us your request and logo information in AI or high resolution PDF format artwork. Please inform us the request logo size
2)We will send you mock up before we make sample.(within 24 hour we will send you mock up after we get your artwork and detailed request)
3) we will make sample after you confirm the mock up and your down payment.(5~7 days)
4)We will start production after you confirm the sample.(15~45 days)