Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, for some product, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 12 month warranty to our products.
Q7: How to deal with the faulty?
A: If our products have any problem , we will send free in the next order if it is our mistake. Packaging & Shipping Packing including:
1. No brand packing box packing is free
2. Can do your own OEM brand packing boxes or product labels, free design service.
3. We guarantee safe packing for your sample or items.